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QXG Service team is here to to support
you anytime with technical knowledge!

Introduce

QXG Technology is focus on Pad Mounted Transformer, Pole Mounted Transformer and other types transformers for many years and has a wealth of market experience and familiarity with the industry. With UL certificates, QXG is professional in IEEE, CSA, ANSI, DOE standards. Efficient One-stop solutions based on your market requirements will be provided by us to save your energy and time.
Introduce

Service Advantages

4-8 weeks lead time

We have advanced production management system and sufficient production capacity to ensure that your order is completed in the shortest possible time.

Quality pre-sale consultation

When you tell us the transformer parameters, our professional sales team will provide you with comprehensive and detailed pre-sale consultation services. We will deeply understand your project needs, power system layout and future development planning, to provide you with the best quality transformer customization services.

Strict quality control

QXG uses high-quality raw materials and accessories. We have strict quality control from raw material quality inspection - production quality inspection - production completion quality inspection. In addition, we also support video online quality inspection, third-party testing, CSA labeling and other services to ensure that the products sent to customers are perfect.

Professional customized services

The QXG team is proficient in IEEE, CSA, DOE and other international standards, enabling us to deliver one-stop customized transformer solutions that meet your specific requirements.

Perfect after-sales service

We have after-sales service team in the United States and Canada. Our after-sales service team is ready to provide you with technical support and consulting services. If you encounter any problems in the process of use, we will respond in the first time and provide you with solutions. We also provide regular maintenance services to extend the service life of transformers and improve their performance and reliability.

Service Process

Technical communication stage

Technical communication stage

Quotation stage

Quotation stage

Order confirmation phase

Order confirmation phase

Production stage

Production stage

Product testing phase

Product testing phase

Delivery phase

Delivery phase

Follow up on the on-site installation and usage situation

Follow up on the on-site installation and usage situation

Continue to communicate about more projects

Continue to communicate about more projects

Technical Support and Services

Pre-sales service
Project follow-up service
Product quality inspection service
After-sales service

Pre-sales service

Pre-sales video conference/customer visit technical communication, providing product design solutions according to customer countries, applications, etc.

Project follow-up service

Provide drawings and application guidance according to customers' specific projects

Product quality inspection service

Quality inspection - Factory online quality inspection, CSA/UL third-party testing

After-sales service

on-site installation technical guidance

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CONTACT US

Customer Cases

Transformer solutions for residential areas

Transformer solutions for residential areas

QXG dry-type transformers have officially started to be used in family residential areas in the Philippines, providing customers with after-sales installation solutions and winning customers' praise for quality and service.
Online inspection

Online inspection

In the product production process, we will provide customers with regular online connection services, actively maintain product production process follow-up with customers, strictly control quality testing, and provide customers with the best quality one-stop transformer solution services.
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